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Welcome to Marketware’s home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here. Please contact Medsphere's support team at (800) 777-6368 or log a case at support@marketware.com for any additional questions or concerns.

All Systems Operational

April 29, 2026 - 9:15 AM

Components

Marketware’s Ascend & Scout

APIs

Marketware’s Ascend & Scout

Operational

Email Notifications

Marketware’s Ascend & Scout

Operational

Login (Auth0)

Marketware’s Ascend & Scout

Operational

MFA (Twilio)

Marketware’s Ascend & Scout

Operational

SSO (Google & Microsoft)

Marketware’s Ascend & Scout

Operational

Dashboards (Sisense)

Marketware’s Ascend & Scout

Operational

Calendar integration

Marketware’s Ascend & Scout

Operational

DevExpress for Ascend Reports

Marketware’s Ascend & Scout

Operational

AWS s3 storage

Marketware’s Ascend & Scout

Operational

Routing (Google Maps)

Marketware’s Ascend & Scout

Operational

Marketware’s Physician Strategy Suite

APIs

Marketware’s Physician Strategy Suite

Operational

Email Notifications (LogicApp)

Marketware’s Physician Strategy Suite

Operational

Login

Marketware’s Physician Strategy Suite

Operational

MFA (Twilio)

Marketware’s Physician Strategy Suite

Operational

SSO (Google & Microsoft)

Marketware’s Physician Strategy Suite

Operational

Importer (Flatfile)

Marketware’s Physician Strategy Suite

Operational

CV Parser

Marketware’s Physician Strategy Suite

Operational

Dashboards (Sisense)

Marketware’s Physician Strategy Suite

Operational

Calendar integration (Nylas)

Marketware’s Physician Strategy Suite

Operational

Last Resolved Incident

Practice Opportunity List Down

Resolved Major Impact

Affected: APIs

Mar 06, 14:15 - Resolved

This issue has been resolved and all lists are working as expected.

Mar 02, 10:33 - Monitoring

Status changed from Investigating to Monitoring.

Mar 02, 10:33 - Investigating

Status changed from Monitoring to Investigating.

Mar 02, 10:33 - Monitoring

Hello,

The practice opportunity list is back up. We will be actively monitoring the state over time to ensure no other issues arise.

Marketware Support Team

Mar 02, 09:56 - Investigating

Hello,

Our Practice Opportunity list is currently experiencing loading errors. We are aware of the issue and are working hard to resolve the problem.

Marketware Support Team

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