About us

Welcome to Marketware’s home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here. Please contact Medsphere's support team at (800) 777-6368 or log a case at support@marketware.com for any additional questions or concerns.

All Systems Operational

June 28, 2026 - 9:22 AM

Components

Marketware’s Ascend & Scout

APIs

Marketware’s Ascend & Scout

Operational

Email Notifications

Marketware’s Ascend & Scout

Operational

Login (Auth0)

Marketware’s Ascend & Scout

Operational

MFA (Twilio)

Marketware’s Ascend & Scout

Operational

SSO (Google & Microsoft)

Marketware’s Ascend & Scout

Operational

Dashboards (Sisense)

Marketware’s Ascend & Scout

Operational

Calendar integration

Marketware’s Ascend & Scout

Operational

DevExpress for Ascend Reports

Marketware’s Ascend & Scout

Operational

AWS s3 storage

Marketware’s Ascend & Scout

Operational

Routing (Google Maps)

Marketware’s Ascend & Scout

Operational

Marketware’s Physician Strategy Suite

APIs

Marketware’s Physician Strategy Suite

Operational

Email Notifications (LogicApp)

Marketware’s Physician Strategy Suite

Operational

Login

Marketware’s Physician Strategy Suite

Operational

MFA (Twilio)

Marketware’s Physician Strategy Suite

Operational

SSO (Google & Microsoft)

Marketware’s Physician Strategy Suite

Operational

Importer (Flatfile)

Marketware’s Physician Strategy Suite

Operational

CV Parser

Marketware’s Physician Strategy Suite

Operational

Dashboards (Sisense)

Marketware’s Physician Strategy Suite

Operational

Calendar integration (Nylas)

Marketware’s Physician Strategy Suite

Operational

Last Resolved Incident

Users Unable to Login to the Marketware Growth Suite Application

Resolved Critical Impact

Affected: Login (Auth0), Login

May 13, 15:58 - Resolved

Login issues have been resolved and have persisted overnight.

May 12, 13:24 - Monitoring

The login issue has been resolved. We are currently monitoring the issue to ensure it continues to work.

May 12, 12:48 - Investigating

Users are currently unable to login to the Marketware Growth Suite Application. This problem is being actively investigated.

Thank you,

Support

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